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Title of Thesis

Study of Effective Virtual Project Management Through Emotional Intelligenve. Empowerment and Leadership Style in Partly and Truly Global Projects

Author(s)

Shazia Aslam

Institute/University/Department Details
Department Of Engineering Management, Centre For Advanced Studies In Engineering / University Of Engineering And Technology, Taxila
Session
2010
Subject
Engineering Management
Number of Pages
168
Keywords (Extracted from title, table of contents and abstract of thesis)
Information, Management, Game, Proliferation, Theory, Techniques, Collaboration, Analyzed, Communication, Theoretic, Application, Quantum, Relationship

Abstract
Increasing globalization of organizations and proliferation of new technologies have made multi-cultural virtual teams not only a reality but important also. Global virtual team members rarely meet face-to-face and thus deal with challenges which not associated with traditional collocated teams (Lipnack & Stamps, 1997).These challenges faced by virtual project team members form the basis for the first phase of research.The research was conducted in three phases. Initially, in phase one of the research, important behavioral contributors to virtual project management were identified from the literature. The researcher gathered these contributing factors within a framework named the “Factor Reinforcing Model®”.This model was empirically tested through statistical method, against data on the relevant variables, obtained from a survey of fourteen software houses in Pakistan. Findings from the model conclude that several contributing factors of virtual project management (VPM), namely, ommunication, motivation, information security, trust building etc reinforce each other to lead to effective virtual project management.
In the second phase of the thesis, the researcher conceptualized that Emotional Intelligence (EI) plays a very decisive role in the performance of managers even in a VPM environment. She tested the proposition that there is an overlapping relationship between the factors contributing to effective virtual project management and the competencies of emotional intelligence. Findings highlight that emotional intelligence together with soft skills and intelligence help in uplifting motivation, reducing cultural barriers, resolving conflict, building teamwork and collaboration and enhancing communication among professional project team members. Thus research findings establish that EI helps project managers to cope with the challenges of VPM through self-awareness, self-management, social awareness, and relationship management.
In phase three of the research, the researcher analyzed the preferred leadership behaviour for effective project management. Leadership behavior is measured by concern for tasks and concern for people in partly and truly global projects. Factors based on leadership behaviour were identified like participative decision making, open communication, conflict management, delegation of power, task monitoring, time management, coaching, and team work and a model for effective project management was proposed in leadership context. In addition to above, in the third phase, the relationship of social intelligence and leadership style in partly and truly global virtual projects was also analyzed. Results showed that social awareness and relationship management were positively related to concern for task and concern for people and was higher in truly global than partly global virtual projects. A model of effective virtual project management was proposed from research findings regarding SI.The relationship between empowerment climate and leadership style and customer service as a measure of effective project management was also analyzed in projects with varying degree of virtuality. Initially the researcher compared the empowerment environment among more and less virtual projects.Then she examined the moderating effects of degree of virtuality on the relationship between empowerment climate and leadership style. The findings of this research suggest that high empowerment climate and concern for people are highly demanded by truly virtual projects than partly virtual projects.A model of effective virtual project management was proposed with respect to empowerment climate, leadership style (concern for people) and customer service.Moreover, it was found that virtuality moderates the relationship between empowerment climate and concern for people. The findings of this research have significant implications for leadership skills and behaviours at partly global and truly global project management workplaces.

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1,029 KB
S. No. Chapter Title of the Chapters Page Size (KB)
1 0 CONTENTS

 

 
116 KB
2

1

INTRODUCTION

1.1 Challenges Of Virtual Project Management
1.2 Emotional Intelligence And Challenges Of Vpm
1.3 Leadership Behaviour
1.4 Social Intelligence And Leadership Behaviour
1.5 Empowerment Climate And Leadership Behaviour
1.6 Objectives Of The Research
1.7 Rationale, Significance And Expected Contributions Of The Research Thesis
1.8 Organization Of The Research

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3 2 LITERATURE REVIEW

2.1 Virtual Teams
2.2 Characteristics Of Virtual Teams
2.3 Virtual Project Team
2.4 Virtuality As A Continuum
2.5 More Global / Less Global Virtual Projects
2.6 Project Management
2.7 Effective Project Management

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4 3 LITERATURE REVIEW: CHALLENGES OF VIRTUAL PROJECT MANAGEMENT

3.1 Virtual Team Projects In Software Industry Of Pakistan
3.2 Discovering The Challenges Of Virtual Projects Management In It Industry Of Pakistan
3.3 Hypothesis
3.4 Proposed Model That Supports Hypothesis

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5 4 LITERATURE REVIEW: ROLE OF EI IN VPM

4.1 Definition And Introduction To The Concepts Of Ei
4.2 Role Of Ei In Vpm

4.3 Hypothesis

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6 5 LITERATURE REVIEW: SOCIAL INTELLIGENCE, EMPOWERMENT CLIMATE AND LEADERSHIP BEHAVIOUR

5.1 Leadership
5.2 Leadership Theories
5.3 Virtual Leadership Behaviour
5.4 Project Leadership Style
5.5 Hypotheses
5.6 Social Intelligence
5.7 Social Intelligence And Leadership
5.8 Hypotheses
5.9 Empowerment
5.10 Empowerment Climate
5.11 Empowerment And Leadership
5.12 Hypotheses For Patterns Of Empowerment And Leadership Style

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7 6 RESEARCH METHODOLOGY

6.1 Presentation Of Research In Three Phases
6.2 Research Questions
6.3 Procedure
6.4 Participants
6.5 Measures Used In First And Second Phase Of Research
6.6 Measures Used In The Third Phase Of Research
6.7 Analysis Of Data

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8 7 RESEARCH FINDINGS AND ANALYSIS

7.1 Research Findings Of Challenges Of Virtual Project Management
7.2 Research Findings Of Role Of Ei In Vpm
7.3 Results Of Patterns Of Leadership For Effective Vpm
7.4 Results Of Patterns Of Social Intelligence And Leadership Style
7.5 Results Of Patterns Of Empowerment Climate And Leadership Style

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9 8 DISCUSSION AND IMPLICATION OF RESULTS

8.1 Discussion Of Patterns Of Leadership For Effective Vpm
8.2 Discussion Of Patterns Of Social Intelligence And Leadership Style
8.3 Discussion Of Patterns Of Empowerment Climate And Leadership Style
8.4 Limitations
8.5 Conclusions
8.6 Future Research

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10 9 APPENDICES AND REFERENCES

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